Joshua Leventhal
“Unida Translation’s 2024 Year in Review: A Journey of Growth and Achievement”
Unida Translation proudly reflects on the past year defined by transformative growth, remarkable achievements, and an unwavering dedication to connecting people through language and culture. This year has been a testament to our relentless pursuit of excellence, marked by impactful milestones, innovative strategies, and meaningful community engagements. From expanding our services into new markets to deepening our expertise in specialized sectors, like media and transportation, 2024 has been a year of opportunity and progress.
Our team has worked tirelessly to ensure that our clients receive not just translations but culturally nuanced communication solutions tailored to their unique needs. This dedication has allowed us to strengthen existing partnerships, forge new ones, and enhance our reputation as a trusted leader in the translation and localization inustry. Moreover, our commitment to community involvement has remaied seadfast. We have actively participated in events and initiatives that promote cultural understanding and linguistic diversity, reinforcing our mission to break down barriers and build bridges.
Expanding Our Linguistic Horizons
At the core of Unida Translation’s mission lies our dedication to delivering translation services that are not only accurate but also culturally attuned to the needs of our diverse clientele. In 2024, we made significant strides in broadening our linguistic capabilities, offering French, German, and Hebrew translations within 24 hours for transportation industry clients. Additionally, we introduced on-demand remote Spanish interpreters for clients in the media industry and government. This monumental expansion has enabled businesses to communicate seamlessly across global markets, fostering deeper connections and enhancing their ability to engage more effectively with their customers.
Each member of our team brings specialized knowledge and cultural insight to their work, ensuring that every project is tailored to the unique requirements of our clients. From industry-specific terminology that requires an interpreter who is certified to nuanced cultural contexts, our linguists go beyond words to provide communication solutions that resonate with target audiences.
Our growing repertoire of languages reflects our commitment to inclusivity and adaptability. By incorporating emerging languages and dialects into our offerings, we have strengthened our ability to serve businesses organizations, and communities worldwide. This ongoing investment in linguistic diversity underscores our vision of breaking down communication barriers and facilitating meaningful global interactions.
Enhancing Client Relationships
The success stories of our clients stand as a powerful testament to Unida Translation’s unwavering dedication to delivering excellence in every project we undertake. Each positive review highlights not only the quality of our services but also the personalized attention and professionalism that define our approach.
Patty Lopez, a loyal returning customer who has used our services for over a year, shared on Google: “Ordering process is easy and fast! Very pleased with their translation services. I’ve been translating my documents with them for over a year now. Highly recommend!”
SASPartners, a new client, also left a glowing review: “Was very pleased with the translation service. Highly recommend!”
Colleen Brennan, a long-time client from the food industry, expressed her trust in our team: “Unida Translation and their team, Ivana and Elsa, are so pleasant and professional to work with. We will never use another translation service!”
These testimonials are not just endorsements of our work; they are reflections of the care and dedication we pour into each project. By consistently delivering exceptional results and maintaining open, positive communication, we ensure that our clients not only meet their goals but also feel confident and empowered in their global outreach efforts. We are proud to foster these strong, lasting relationships, which continue to drive our mission forward.
Thought Leadership and Industry Insights
Throughout 2024, Unida Translation has continued to establish itself as a thought leader in the translation and localization industry by sharing valuable insights and expertise through a variety of publications. Our commitment to fostering understanding and bridging communication gaps has been evident in the topics we’ve addressed, reflecting our dedication to promoting best practices and raising awareness about the vital role of language services in diverse sectors.
We highlighted the growing necessity of offering Spanish-language support in customer service. Recognizing the increasing demand for inclusive communication, we noted that “providing Spanish as an option is key for customer service.” This publication underscored how businesses can enhance their customer experience by catering to Spanish speaking clients, ultimately strengthening brand loyalty and expanding their market reach.
We believe in practicing what we preach, so we asked our Spanish-speaking returning customers what they value most about our service. Their answer was simple: “¡Se habla español!” To better serve our Spanish-speaking clients, we now offer customer support in Spanish and have begun translating key blog posts including “Driver’s License Translation Made Easy” and “Professional Courtroom Interpretations Bridge Language Gaps.”
One of the reasons customers choose Unida Translation is that our translators and interpreters are certified. Once again, we emphasize the importance of professional court and medical interpreters being certified to bridge language gaps, ensuring that non-English speakers receive fair representation and quality care.
We tackled important topics such as why employees shouldn’t be used as translators or interpreters and why a speaker’s country of origin doesn’t always determine their language. Our most-read blog, however, explores how AI technology falls short in capturing cultural context and nuances in translation!
By addressing these pivotal topics, we have not only shared our expertise but also positioned Unida Translation as a trusted authority in the field. Our publications have sparked meaningful conversations and provided actionable strategies for organizations to navigate linguistic and cultural challenges.
Community Engagement and Recognition
Unida Translation’s commitment to community engagement shone brightly through 2024, as we actively participated in initiatives and events that allowed us to connect with diverse communities and showcase the power of language in fostering understanding and collaboration.
Kicking off 2024 on the right foot, Unida’s founder, Ivana Sedia, had the pleasure of being invited as an alumna to speak at Dominican University’s Entrepreneurship Panel, attended by 96 students. The discussion sparked insightful questions about starting a business and maintaining work-life balance.
In February and throughout the year Unida Translation – back by popular demand – offered Spanish and Italian group and private lessons in partnership with the Town of Saint John, Indiana. On the first day of class, students receive a survey in their folder, which they complete during the final session. Here is what a couple of students shared: “I come here to get out of the house, meet people from town, and learn Italian.” Another student wrote: “This is my second time taking Ivana’s Spanish class and I like her passion and how she has developed some helpful grammar techniques.”
Unida Translation became a member of the St. John-Dyer Chamber of Commerce in March. Ivana presented and talked about our translation services at the monthly chamber luncheon. At that time, the chamber started an Ambassadors Committee where Ivana served as a member by attending meetings and helping brainstorm ideas on how to promote the chamber, welcome new members, and check in with current members.
On April 5th, we celebrated Unida Translation’s third anniversary! Unida Translation is a registered trademark of World of Words, LLC, which was officially established on October 28, 2018. To celebrate, we hosted an Open House on May 2nd, featuring an Argentine-style “merienda” (tea time) and a ribbon-cutting ceremony. The event drew about 75 attendees, including council members and representatives from the Northwest Indiana Small Business Development Center (Northwest ISBDC), Latin Media, and Cifi.
In September, Unida Translation participated in the Hispanic Small Business Expo, hosted by the Northwest ISBDC. This vibrant gathering served as a vital platform for us to engage directly with the Hispanic community, presenting our language solutions and demonstrating how they can help businesses overcome cultural and communication barriers to achieve their goals.
At the end of the year, we participated in Small Business Saturday and proudly sponsored a Christmas tree celebrating the holidays by being a “chamber member tree sponsor” at Dyer’s First Holiday Lights event. After displaying our tree in Saint John, IN last year, we came to Dyer this year, where Unida Translation was founded. Our tree, adorned with over 280 flags, received many compliments!
Looking Ahead: IAFL 2025 Convention, Women’s Small Business Resource and Networking, and Health Conference
We are delighted to share that Ivana’s application was accepted and she was officially invited to participate in the Italian American Future Leaders (IAFL) 2025
Convention at the Amerant Bank Arena in Sunrise, Florida, bringing together a dynamic and talented group of young Italian American professionals from across the nation. The convention is creating a unique opportunity for thought leaders, innovators, and emerging professionals to network, share ideas, and celebrate the rich heritage and culture of the Italian American community.
In March 2025, Unida Translation will participate in the Women’s Small Business Resource and Networking event, hosted by the Northwest ISBDC. This gathering will serve as an inspirational platform for us to engage directly with more women entrepreneurs, presenting our language solutions and demonstrating how they can help businesses overcome language barriers to achieve their goals.
The need for certified medical interpreters in Northwest Indiana is growing, and to highlight this Ivana will represent Unida Translation as a speaker at the Health Conference organized by Latin Media in collaboration with Healthy Communities. The event will take place on October 23, 2025, from 9:00 AM to 3:00 PM, at Avalon Manor Banquet Center in Merrillville, Indiana.
A Year of Growth and Achievement
Reflecting on 2024, we are proud of our accomplishments and the trust our clients have placed in us. As we look forward to 2025, we remain dedicated to delivering exceptional translation services and fostering meaningful connections across cultures and languages.
About Unida Translation
Unida Translation is a leading provider of professional translation and interpretation services, offering expertise in over 125 languages. Our team of certified translators and interpreters is committed to delivering accurate and culturally sensitive language solutions to meet the diverse needs of our clients. For more information, visit our website at unidatranslation.com.
